Coronavirus Outbreak: How Elixir Is Working To Keep You Healthy

Health and wellness has always been our focus at Elixir.  With the recent COVID-19 outbreak we are staying up to date with reliable information from the WHO and CDC and local authorities including the Colorado Department of Health.  We are taking additional steps beyond our normal hygiene and cleaning practices to ensure that both our guests and employees stay healthy.  We also understand that even if someone doesn’t get sick from the virus they may still be suffering from stress or anxiety about the Coronavirus.

We know people have questions about everything from how we are sanitizing our environment to sickness policies to ways Elixir can help strengthen your immune system and reduce your anxiety.  So let’s start with some basics.

Guest Protocols

  • All guests are required to wear masks at all times while in Elixir. You must wear a mask to receive a service.  If you do not have a mask Elixir will sell you a disposable mask (as supplies are available).
  • We will be maintaining physical distancing guidelines of 6 feet when not in service.
  • We will be taking temperature checks of guests at the time of check-in and asking them to complete a brief screening questionnaire for every appointment.
  • We will be limiting the number of guests and staff in Elixir at any given time.
  • We will be staggering appointments to help with physical distancing.
  • We will limit the number of guests in our lobby and allow only those guests receiving services.
  • We will not offer water and tea service during this time to limit exposure between staff and guests.
  • We will ask each guest to wash their hands prior to and after their service.
  • We are not accepting cash at this time.  Credit, or gift card payments only.
  • We will not offer neck wraps or eye masks at this time to limit potential exposure.
  • We will offer special hours from 9 am to 11 am on Tuesdays and Saturdays just for more vulnerable groups such as pregnant guests, guests over 65, and guests with chronic medical conditions.
  • If you wish to restock on retail products we are happy to them have them ready for you at checkout or for a curbside pickup. Please no shopping inside at this time.
  • Services will be by appointment only.
  • We will be verifying the current phone, email, and address of each guest in order to be able to reach you in case there is a need for contact tracing.

 

Staff Protocols

  • All staff members will be provided with disposable masks and are required to wear them at all times while in Elixir.
  • We will be maintaining physical distancing guidelines of 6 feet when not in service.
  • We will be taking temperature checks of staff members and asking them to complete a brief screening questionnaire at each shift.
  • We will be limiting the number of staff in Elixir and appointments will be staggered to maximize physical distancing and interaction.
  • All team members are trained in sanitizing protocols and hygiene procedures.
  • Common work areas will have strict limits on the number of staff members using the area at once.
  • All staff schedules will be staggered to limit physical interaction.

Sickness Policies

Sickness policies will continue to be strictly enforced for both guests and Elixir team members. We will reschedule services at no charge for individuals that are ill.  If a guest comes into Elixir with a cough or appears ill we will not perform their scheduled service in order to protect our team members and other guests and will reschedule for a time when the guest is healthy.

Read our blog post When Should I Cancel My Appointment?

Services Currently Not Being Offered

  • Couples Massages or Packages
  • Facials
  • Duet Massage
  • Steam Massage or Enhancements
  • All Seasonal and Spa Packages

Sanitizing

The entire Elixir team has been instructed on all the precautions for personal hygiene recommended by the CDC and WHO to mitigate the spread of viruses and the flu.

Face cradles and tables, door handles, light switches, jewelry bowls, and equipment are sanitized before and between each guest.

All linens are washed in hot water and replaced between each guest.

All surfaces used or touched often are sanitized regularly.  This includes door handles, light switches, computer keyboards, mice, phones, counters, tables, sinks, etc.  These items will be cleaned multiple times throughout the day.

Hand sanitizers have been made available in the lobby, bathrooms, and treatment rooms.

UVC lights are used in each room daily and between each sauna session.

Plastic table covers, vinyl pillowcases, and covered trashcans have been put in to use to maintain elevated hygienic practices.

 

Immune Boosting Products and Services

Elixir Mind Body Botanicals Support Line. Warm and spicy this blend is an enjoyable way to improve immunity and sustain your health with natural and holistic spa rituals.

Infrared Sauna Wellness Programs. The heat generated by an infrared sauna increases your heart rate and, in turn, increases the body’s production of white blood cells. These cells act as your immune system’s first line of defense when infection strikes.

Products and Services to Relieve Stress

Elixir Mind Body Botanicals Tranquility Line. Let the day’s pressure and anxiety slip away.  Feel your tense muscles relax and release. Allow your mind to become quiet and present. Unwind, rest, and be tranquil.

Elixir Essential Balance Massage.  Designed specifically to address stress, grief, anxiety, and insomnia. Essential oils chosen for their ability to reduce stress and inflammation, detoxify and equalize the body are applied in conjunction with specialized massage techniques designed to heal and harmonize.

 

If you still have questions or concerns we are happy to address these for you.  You may call us at 303-571-4455 or email info@elixirinlodo.com.